Shipping Policy

Our Shipping Policy explains how APNKART processes, packs and delivers your orders. We currently ship products across India.

Please read this Shipping Policy to learn about delivery times, order tracking, shipping charges, packaging and delivery locations.

How Does the Delivery Process Work?

First, our system processes your order after you place it.

Next, our team thoroughly checks your products to make sure they are in good condition. After the final quality check, we carefully pack your products.

Then, we hand the package over to our trusted delivery partner. The delivery partner will transport your package to your provided address.

However, the delivery partner may not always reach your address at the expected time. In that case, they may contact you to resolve the delivery issue.

How Do We Package Your Products?

We carefully package every order before shipping it.

First, we place the products inside suitable boxes. We then cover the boxes with a protective plastic layer.

In addition, we wrap individual products in bubble wrap. We provide extra bubble wrap for fragile products, such as bottles.

Therefore, our packaging helps protect products during transportation. We also regularly review our packaging process to maintain product safety.

Where Does APNKART Ship?

APNKART currently ships products across India.

Therefore, customers can place orders for eligible delivery locations throughout India.

How Can I Track My Order?

Once we dispatch your order, we will send you an email with your tracking details.

The email will include your tracking number and the name of the courier company handling your order.

You can start tracking your package 24 hours after we dispatch it from our warehouse.

Therefore, please check your email after dispatch to find your tracking information.

What Is the Estimated Delivery Time?

We usually dispatch orders within 1–7 business days.

This timeframe does not include Sundays and public holidays.

However, some orders may require additional processing time. We sometimes source products directly from the brand to provide fresh and non-expired products.

As a result, these products may take longer to dispatch.

Orders During Mega Sale Events

Orders placed during Mega Sale events may also take longer to dispatch.

During these events, we receive a higher number of orders. Therefore, processing and dispatch times may increase.

However, we aim to dispatch all Mega Sale orders within 5 days from the order date.

Why Can My Order Take Longer to Dispatch?

Some products require additional time because we source them directly from the brand.

First, we arrange the product from the relevant brand. Next, we complete our quality checks.

After that, we pack and prepare the product for dispatch.

Therefore, these steps may occasionally increase the processing time.

Why Does My Order Have Multiple Shipments?

You may receive your order in multiple shipments. However, you do not need to worry.

This can happen when we ship different products from different warehouse locations.

For example, products from the same order may leave separate warehouses at different times. As a result, you may receive more than one package.

Rest assured, you will only pay the applicable shipping or COD charge on the first package you receive.

Are There Shipping Charges?

Yes. We apply standard shipping charges based on the delivery location.

Therefore, the applicable shipping charge may vary depending on your location and order details.

You can check the applicable shipping charges during the order process before completing your purchase.

Does APNKART Ship Outside India?

Currently, APNKART does not ship outside India.

However, we are working towards offering international delivery in the future.

Therefore, please stay tuned for updates about our international shipping service.

Shipping, Returns and Cancellations

Sometimes, you may need to cancel an order after placing it. In that case, please read our Cancellation Policy to understand the applicable cancellation process.

If you receive a product and need to return it, replace it or request a refund, please read our Return and Refund Policy for complete information about eligibility and refund timelines.

Terms and Conditions

Our shipping service also follows the terms that apply to purchases made on APNKART. Therefore, we recommend reading our Terms & Conditions before placing an order.

Contact Us About Shipping

If you have questions about your order or delivery, please visit our Contact Us page or contact our customer service team at contact@apnkart.com.

Please include your order ID when contacting us. This will help our team check your order and provide assistance more quickly.